Taking Exams with Honorlock

Honorlock is an online proctoring service that allows you to take your exam from the comfort of your home. You DO NOT need to create an account, download software or schedule an appointment in advance. Honorlock is integrated directly into your myCourses exam and requires the following:

How to Use Honorlock

Student Getting Started with Honorlock Guide PDF

What do I need to know before taking my exam?

  • Before taking your exam, ensure that your device meets our system requirements by using the system check at honorlock.com/support.
  • Ensure your device is charged and you have a stable internet connection.
  • You must use Google Chrome for your exam.
  • We recommend students take their exams in a quiet, private location with adequate lighting to limit potential flags or distractions.

Support

Honorlock support is available 24/7/365. If you encounter any issues during your exam, you may contact them through live chat on the support page or within the exam itself.

FAQs

What will I need to participate in a remote proctored exam?
The Honorlock extension is a small program that modifies the Chrome web browser and not your computer. Students can remove the Honorlock Chrome extension as soon as they submit their exam. Please note that the Google Chrome browser must be used when taking a proctored exam with Honorlock. Additionally, you will need your student ID to help verify your identity and you will need to have a working webcam, microphone, and either a laptop or desktop computer. Either an integrated or external USB webcam will work.

What if I lose connection or mistakenly submit my exam?
In most cases you can restart the process and get back into the exam. Please reach out to your instructor if this happens.

The screen reads that I need to enter a password. What do I do?
You need to relaunch the Honorlock authentication process. Once the authentication process is complete, you will click Begin and launch the exam.

Does Honorlock Access My Entire Wi-Fi Network?
No. Honorlock does not have any access to your network or any devices connected to your network. Please review  Honorlock’s Privacy Statement for more information.

What does the program track/record?
Honorlock can log the websites that you access, or attempt to access, from Chrome (which processes the request) and only when you are actively in an exam. The program collects your IP address, email address, and name from myCourses. It also stores your Photo and ID for a limited period of time after the exam, in case the university requires those for authentication. Your instructor has the option of choosing to record your exam session via your webcam; if this is the case, the recording will contain audio and video of the session. Honorlock identifies when a student exam ends. This is determined by the student submitting an exam within Blackboard. When this occurs, Honorlock automatically stops all recording and ends the exam session monitoring. This ends the recording of the webcam, the desktop screen, and the audio.

Is someone watching me the whole time?
Yes and no. Your webcam is recording you during your test, but no one is watching your exam in real time. Honorlock uses AI technology to monitor your session, and, if it senses that something is wrong, it will trigger a live proctor pop in. The proctor will assess the situation, help you get back on track, and send any notes about the incident to your instructor. After your test, one of Honorlock’s exam proctors may review the exam session to look for any potential violations, and the recording will also be sent to your instructor along with any notes from the proctors.

Does Honorlock sell my student information to third parties?
No. Our agreement does not permit selling student information to third parties.

Are proctors employees of Honorlock?
Yes, proctors are employees of Honorlock.

Does Honorlock monitor my entire network?
No. Honorlock does not scan or monitor a student’s device or network or monitor data from other devices connected to the network. The program can detect secondary devices, such as phones, but this does not occur via network snooping. Because the browser extension does not get installed onto secondary devices, the program cannot procure data from those devices, nor can it capture web traffic from other devices on the student’s network at the time of the exam.

Does Honorlock determine who is cheating?
No. Honorlock simply reports possible incidents to your instructor.

How is my data and privacy protected?
Honorlock is FERPA compliant and uses securely encrypted protocols to save and view all test taker assets. Honorlock’s certified proctors and your instructor are able to review test session videos until deleted based on the UMass Dartmouth’s retention policy. You can find more information on privacy on Honorlock’s student site.

What about accessibility and students with special needs?
Honorlock is VPAT certified and fully accessible to students with special needs. Additionally, Honorlock works with screen readers if needed.

Where can I find more information?
Please visit the Honorlock  instructor and student sites for more information and FAQs. Additionally, 24/7 support is available at  https://honorlock.com/support.