Use Return Receipts within Blackboard’s Send Email Tool

Posted by nsheahan on

With one simple click beside the phrase Return Receipt, you can definitively know if your students received messages sent using Blackboard’s “Send Email” tool.  Blackboard always sends a copy of messages to their senders. When Return Receipt is selected, the sender’s copy will include a list of the email’s recipients.

To open the SEND EMAIL tool:

  1. With one of your Blackboard courses open, click “Course Tools” on the left-hand menu.
  2. Click “Send Email” 
  3. When the Send Email page opens, select All Users to send to everyone connected to the course.
Screenshot of a menu with "Course Tools" and "Send Email" highlighted in yellow. Under Course Tools, Send Email is the sixteenth item in an alphabetical list

Using the Send Email tool:

  1. When the All Users window opens, fill in your subject line and compose your message.
  2. Before sending, click the tiny checkbox at the bottom of the screen for a Return Receipt.
  3. Click Submit at the bottom of the screen.
  4. When you receive your copy of the email, you will also receive a list of all recipients.
creenshot of an email message with steps identified. At the bottom-left, a box is checked off to the right of the words "Return Receipt." At the bottom-right, the word "Submit" is highlighted.
Screenshot of an email message with these words highlighted at the beginning: "This message was sent to the following recipients."