Access Codes: It is important that you do NOT edit the Access Code that’s set when you enable an assessment with Honorlock. Editing or removing the access code could prevent students from entering the assessment or it could allow them to enter the assessment without proctoring. For additional information about access codes, please refer to this article.
Support: Honorlock support is available 24/7/365 for you and your students. Students are encouraged to reach out to Honorlock Support via LiveChat by clicking on the chat bubble at the bottom right of any Honorlock enabled assessment.
Images: If you’re going to include any images or diagrams within your assessment, please ensure that you have granted your students permission to those files.
Browser Guard: If students are required to access an application outside of their exam, such as Microsoft Word or Excel, Browser Guard will need to be disabled for your assessment.
Whitelisting URLs: If you would like to allow your students to reference a website during the exam, you have the ability to whitelist specific URLs. Please keep in mind, the more granular the website URL, the better control over what content is able to be accessed by your students.
Chrome: Chrome is the only browser that Honorlock supports. Please encourage your exam takers to use Chrome when taking all assessments.
Lastly, Honorlock released an update to the Chrome extension November 14, 2020. With this update, all students will be forced to upgrade to this version prior to starting their next exam. Please note that this process should happen automatically for your students. However, if any of your exam takers receive a message about their extension being out of date, they can simply uninstall and proceed to install the newest version of our extension directly from the Chrome Store.